What Tony and Paul want to tell you
General
Do you have any retail locations?
In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store.
Where is your company located?
Our main office is in New York City.
Orders & Payment
When will my credit card be charged?
Credit cards are charged at time of check out. Order processing time is 1-2 business days before the order is shipped.
Is my personal information kept private?
We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you, e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. For more information, please read our privacy policy in full.
How do you secure my payment information?
We take security very seriously and do not process any of your payment information ourselves. All payment methods Coralpk offers are widely used around the world. They are all used by so many people, then they are safe and secure without a doubt. Once you enter your personal and credit card information, your online purchase will be processed through a secure computer server. The personal information you enter is encrypted to keep it protected while in transit.
Which payment methods do you accept?
We accept PayPal Express, PayPal Credit, Klarna, Afterpay and all major credit cards.
How do I change the currency?
In our menu, you will see a currency widget where you can change the currency to one of the following: USD, AUD, GBP, CAD, EUR, MXN, NZD, PHP, SGD.
Will I have to pay customs duties, taxes or other fees?
You will not be charged any consumption tax by Coralpk. However, you may need to pay the customs duties by yourself if there is any.
Why don’t I receive the confirmed email after placing an order successfully?
In normal conditions, your email address may be wrong or blocked by spam filters. You’d better check your junk mailbox or change your spam filters. Another way is to leave your usual mail address in order that you can receive all of our emails.
How to know if my order has completed?
You will receive a confirmed letter including your order information by the system automatically once you pay for your order completely.
How do I make changes after my order has been placed?
If you notice a mistake with your order after receiving an order confirmation email, please email us coralus@coralpk.com with your order number, name and phone number if available.
Do you have any retail locations?
In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store.
Where is your company located?
Our main office is in New York City.
Orders & Payment
When will my credit card be charged?
Credit cards are charged at time of check out. Order processing time is 1-2 business days before the order is shipped.
Is my personal information kept private?
We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you, e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. For more information, please read our privacy policy in full.
How do you secure my payment information?
We take security very seriously and do not process any of your payment information ourselves. All payment methods Coralpk offers are widely used around the world. They are all used by so many people, then they are safe and secure without a doubt. Once you enter your personal and credit card information, your online purchase will be processed through a secure computer server. The personal information you enter is encrypted to keep it protected while in transit.
Which payment methods do you accept?
We accept PayPal Express, PayPal Credit, Klarna, Afterpay and all major credit cards.
How do I change the currency?
In our menu, you will see a currency widget where you can change the currency to one of the following: USD, AUD, GBP, CAD, EUR, MXN, NZD, PHP, SGD.
Will I have to pay customs duties, taxes or other fees?
You will not be charged any consumption tax by Coralpk. However, you may need to pay the customs duties by yourself if there is any.
Why don’t I receive the confirmed email after placing an order successfully?
In normal conditions, your email address may be wrong or blocked by spam filters. You’d better check your junk mailbox or change your spam filters. Another way is to leave your usual mail address in order that you can receive all of our emails.
How to know if my order has completed?
You will receive a confirmed letter including your order information by the system automatically once you pay for your order completely.
How do I make changes after my order has been placed?
If you notice a mistake with your order after receiving an order confirmation email, please email us coralus@coralpk.com with your order number, name and phone number if available.